Have strength! Our Leadership Commitment in the COVID-19 crisis As the Prime Minister, Scott Morrison, warns the COVID-19 crisis of 2020 could be the “toughest year […]
“Hire. Train. Lead. Design for Humans.” Keys to great customer service At Citrus Group, we work to support the best outcomes for our candidates and our […]
CYBER CRIME – it’s a business risk. Are you prepared? As we have seen over this memorable Australian summer, a state of emergency caused by natural […]
Why unhappy customers can be a ‘gift’ Dealing with an unhappy customer is one of the oldest and most predictable things an organisation has to perform. […]