Your Trusted Partner for Contact Centre Recruitment

Attract and Retain Top Talent

With deep expertise in recruiting and retaining high-performing contact centre professionals, we proudly support some of Australia’s largest regional and national organisations.

Our focused specialisation allows us to consistently deliver skilled, experienced candidates across a broad range of roles, ensuring our clients have the talent they need to succeed.

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Our Management Team

Since 1995, Citrus Group’s senior leadership and founding team have delivered trusted and best practice recruitment and retention solutions for the contact centre industry. Over the years, they have built a strong network of influential industry leaders and long-standing professional relationships.

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Our Consultants

As specialists in contact centre recruitment, our consultants work daily within the industry and maintain up-to-date knowledge of candidate availability, skillsets, and experience. We stay ahead of market trends and salary expectations through our annual benchmarking report, available on our Insights & Reports page.

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Latest news & insights

As industry pioneers and leaders we bring you the latest in news and insights.

Why use Citrus Group

Citrus Group brings deep expertise in the recruitment, onboarding, training, and retention of high-performing contact centre professionals. Our proven approach ensures candidates are job-ready faster, deliver stronger results, and remain engaged for the long term.