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Our services

How can Citrus Group assist you?

Roles we recruit for

Citrus group recruits for all contact centre roles. We have the experience, expertise and infrastructure to recruit high calibre and experienced people in all positions, including:

  • Inbound/outbound customer service
  • Inbound/outbound sales/marketing
  • Account management and collections
  • IT technical support/helpdesk
  • Team leaders and supervisors
  • Senior and executive level roles
Our services include
  • Permanent recruitment
  • On hire casuals/temporary staffing
  • Volume and project recruitment services
  • Outsourced recruitment solutions
  • Executive search assignments
Training and development solutions
  • Training development
  • Employee on-boarding solutions
  • Training and coaching services
  • Training centres to up-skill potential candidates
  • Profiling best performers
Assessment services
  • Fully functional assessment centre
  • Assessment centre design and facilitation
  • Customised contact centre assessments